This IPTV privacy policy explains how 4K IPTV (“we”, “us” and “our”) collects, uses and protects your personal information when you visit 4kiptv.services, contact us or buy a plan. We follow UK data protection law, including the UK GDPR and the Data Protection Act 2018. We keep this IPTV privacy policy in plain English, so you can see exactly what happens to your information.

Who We Are

We are the controller of your personal information. This means we decide how and why it is used. This IPTV privacy policy applies to all customers and website visitors.

• Name: 4K IPTV SERVICES UK
• Email: support@4kiptv.services
• WhatsApp: +44 7402 102447

What Information We Collect

We only collect what we need. Under this IPTV privacy policy, that can include:

• Contact details. Your name, email address and WhatsApp number.
• Order details. The plan you choose and the date you order.
• Setup details. The device and app you use, so we can help you set up.
• Messages. What you send us on WhatsApp, by email or through our contact form.
• Payment details. If you pay by bank transfer, we see what your bank shows us, such as your name and the amount. Card and PayPal payments are handled by the payment provider.
• Website data. Your IP address, browser type and the pages you visit, collected through cookies.
• Account data. Your login name and connection details, used to run your account.

How We Use Your Information

We use your information to:

• Set up your plan and your trial
• Send your login details and setup guide
• Give you support
• Take payment and keep our records
• Keep the service safe and stop misuse
• Improve our website
• Contact you about your account

We only send marketing messages if you say yes. You can say no at any time.

Our Legal Reasons

UK law says we need a lawful reason to use your information. This IPTV privacy policy relies on these reasons:

• Contract. We need your details to give you the service you buy.
• Legitimate interests. We use data to run and protect our business, as long as this does not harm your rights.
• Consent. We ask you before we send marketing or use non-essential cookies.
• Legal duty. We keep some records because the law says we must.

Who We Share Your Information With

We do not sell your personal information. We only share it when we need to, with:

• Payment providers and banks, to take and check your payment
• Website hosting and technology providers, who run our website
• Messaging services, such as WhatsApp, when you contact us there
• Professional advisers and the authorities, if the law requires it

These companies must protect your information and use it only for the job we give them.

Transfers Outside the UK

Some of our providers may be based outside the UK. When this happens, we make sure your information has proper protection, in line with UK law.

How Long We Keep Your Information

We keep your information only as long as we need it. We keep account details while your plan is active. We keep accounting records for as long as the law requires, usually up to six years. Then we delete or anonymise the data.

Cookies

Our website uses cookies to work properly and to understand how people use it. You can control cookies in your browser settings. You can also say no to non-essential cookies on our cookie banner. You can read more in our cookie policy.

How We Keep Your Information Safe

We use sensible technical and organisational steps to protect your information. These include secure website hosting and limited access to customer details. No online service is perfectly safe, but we work hard to keep your data protected.

Your Rights Under UK Data Protection Law

Under this IPTV privacy policy, you have the right to:

• See the information we hold about you
• Correct information that is wrong
• Ask us to delete your information
• Ask us to limit how we use it
• Object to certain uses
• Ask for a copy you can move to another service
• Take back your consent at any time

To use any of these rights, message us on WhatsApp or by email. We reply within one month. If you are not happy with our answer, you can complain to the UK regulator, the Information Commissioner’s Office.

Children

Our service is for adults. We do not knowingly collect information from anyone under 18.

Changes to This IPTV Privacy Policy

We may update this IPTV privacy policy from time to time. We will post the new version on this page and change the date at the top. Please check it now and then.

Contact Us About This IPTV Privacy Policy

Questions about this IPTV privacy policy? Message us on WhatsApp at +44 7402 102447, or visit our contact page. We are happy to help.